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ETC 2009 Conference Agenda

ETC 2008 Conference Theme

Facilitating Transformational Journeys: New Perspectives

An abbreviated agenda is presented below.

ETC Reception Desk Hours

Sunday, February 3 -- 7:00pm - 9:00pm
Monday, February 4 -- 7:00am - 9:00pm
Tuesday, February 5 -- 7:00am - 7:00pm
Wednesday, February 6 -- 7:00am - 7:00pm
Thursday, February 7 -- 7:00am - 2:00pm

ETC Presenter Desk Hours

Sunday, February 3 -- 7:00pm - 9:00pm
Monday, February 4 -- 7:00am - 8:00pm
Tuesday, February 5 -- 7:00am - 6:00pm
Wednesday, February 6 -- 7:00am - 6:00pm
Thursday, February 7 -- 7:00am - 2:00pm


ETC Complimentary Cappuccino Bar

Tuesday-Wednesday, February 5-6 -- 7:00am-6:00pm
Thursday, February 7 -- 7:00am-12:30pm

 

 ETC Cyber Station in the International Bazaar

Tuesday-Wednesday, February 5-6 -- 7:00am-6:00pm
Thursday, February 7 -- 7:00am-12:30pm

 

ETC Presenter Ready Room Hours

Monday-Wednesday, February 4-6 -- 7:00am-6:00pm
Thursday, February 7 -- 7:00am-12:00pm
ETC Biz Networking Room Hours

Monday-Wednesday, February 4-6 -- 7:00am-6:00pm
Thursday, February 7 -- 7:00am-12:00pm


An abreviated agenda is presented below. Click here to download the Complete Agenda for ETC 2008 (full text version). Note: there may be slight changes in rooms, the final version will be available at ETC.

Last updated on Feb 20, 2008

Sunday, February 03:
06:00 PM-09:00 PMSuper Bowl: Watch the Game in the Sports BarAll Attendees
Monday, February 04:
08:00 AM-04:00 PM20th Annual! Travel Planners' Jumpstart Seminar - Why, What and How: The Nuts & Bolts of Nonprofit TravelTravel Planners Only - Pre-Registration Required
08:30 AM-03:30 PM1st Annual! Voluntourism Experience: Giving Back to BaltimoreAll Attendees - Pre-Registration Required
08:30 AM-04:30 PM7th Annual! Seminar on Wheels: Hidden Museums and Neighborhoods of BaltimorePre-Registration Required
09:00 AM-12:00 PMPartner Setup in the International Bazaar ETC Partners Only
12:00 PM-05:00 PMGeneral Exhibitor Setup in the International Bazaar All Exhibitors & Partners
03:30 PM-04:00 PMVoluntourism Experience at the Baltimore Maritime Museum: A debriefing for all interestedAll Attendees
04:00 PM-05:00 PMCountry Huddles: Region Specific Collegial DiscussionsAll Attendees
 BritainAll Attendees
 CanadaAll Attendees
 Central and South AmericaAll Attendees
 Middle EastAll Attendees
05:00 PM-05:15 PMMentor HuddleMentors Only
05:00 PM-05:15 PMModerator HuddleModerators Only
05:15 PM-05:45 PMMentor Meet and Greet: Newcomers Meet Their Assigned MentorsNewcomers & Mentors Only
 1. Travel Planners (TP)Newcomers & Mentors Only
 2. US OperatorsNewcomers & Mentors Only
 3. Inbound OperatorsNewcomers & Mentors Only
 4. SuppliersNewcomers & Mentors Only
 5. Destinations Newcomers & Mentors Only
06:00 PM-06:45 PMETC 2008 Conference Overview: Navigation to NetworkingAll Attendees & Especially Newcomers
07:00 PM-07:30 PMETC 2008 Welcome: The ETC Community - Expanding Our Reach Online...The next step! All Attendees
07:30 PM-09:00 PMCommunity Welcome Mixer: A Wild Night with Wild Australia! All Attendees
09:00 PM-10:00 PMVIP Reception For ETC 2008 Advisory Council, Emeritus Council and ETC 2008 Sponsoring Partners and Presenters By Invitation Only
Tuesday, February 05:
07:45 AM-08:45 AMBusiness to Business Networking: Destinations, Operators and SuppliersDestinations, Operators and Suppliers Only
07:45 AM-08:45 AMTravel Planner Breakfast Roundtables: Grouped by Size of Program & Experience LevelTravel Planners Only
 Travel Planners managing a full time travel staff of three or more personsTravel Planners Only
 Travel Planners with programs of 40+ toursTravel Planners Only
 Travel Planners with programs of 20-40 toursTravel Planners Only
 Travel Planners with travel programs of 19 tours and under Travel Planners Only
08:00 AM-12:15 PM3rd Annual! Executive Manager Forum: Enhancing the Success of Affinity Travel ProgramsForum Attendees Only
09:00 AM-10:10 AMSignature Plenary: Barbara Glanz - Building Customer Loyalty: How YOU Can Help Keep Travelers Returning!All Attendees
10:15 AM-10:35 AMETC International Bazaar: The Passport GameAll Attendees
10:15 AM-12:15 PMETC International Bazaar: Business to Business Networking, Silent Auction and Demonstrations of Phuang Malai (Thai garlands) and Chinese Hui Chun CalligraphyAll Attendees
11:30 AM-12:30 PMETC International Bazaar: Deli Lunch Pickup (Ticketed)All Attendees
12:15 PM-01:15 PMLuncheon Signature Plenary: Tom Griffiths - A New $10 Billion "Gap Year" Travel Industry: Is there money in it for you?All Attendees
01:30 PM-03:00 PMConcurrent Educational SessionsAll Attendees
 Staffing & Succession: Identifying the skill sets for educational travel managersAll Attendees
 Bookings & Benchmarks: How to best plan, project and measure your program's successAll Attendees
 Recruiting New Travelers: From Boomers to Women, GenXers to Millennials and active travelers of all agesAll Attendees
 Q&A Roundtable with this Morning's Plenary: Barbara GlanzAll Attendees
01:30 PM-03:30 PMResponsible Tourism Intensive: Part 1: Going Green: It isn't just the "thing to do," it is the thing we must do - now!All Attendees
03:00 PM-04:00 PMETC International Bazaar: Refreshments & Treats, and Demonstrations of Phuang Malai (Thai garlands) and Chinese Hui Chun CalligraphyAll Attendees
04:00 PM-05:30 PMConcurrent Educational SessionsAll Attendees
 Travel Programs & Giving: A causal relationship, or happy coincidence?All Attendees
 Customer Service: Who owns it and how it impacts travelers' loyaltyAll Attendees
 Recession Ahead? Macro perspectives, creative responsesAll Attendees
04:00 PM-06:00 PMResponsible Tourism Intensive: Part 2: Voluntourism: Transforming you travelers, transforming your travel programAll Attendees
06:00 PM-07:00 PMPartner Hosted Cocktail PartiesBy Invitation Only
07:30 PM-09:30 PMCommunity Dinner: All Onboard! The B&O Railroad Museum (Buses depart hotel at 7:15 pm)All Attendees
Wednesday, February 06:
07:45 AM-08:45 AMSpecial Topic Breakfast RoundtablesAll Attendees
 Peter Greenberg: The inside track on consumer trends and travel industry issuesAll Attendees
07:45 AM-08:45 AMTravel Planner Breakfast Roundtables: Grouped by regional or focus affiliationTravel Planners Only
 Atlantic Coast ConferenceTravel Planners Only
 Big East ConferenceTravel Planners Only
 Big Ten & Big Twelve ConferencesTravel Planners Only
 Pac Ten ConferenceTravel Planners Only
 MAC: Museum, Art, Cultural Planner ConversationMAC Travel Planners Only
 NACZ: Natural History, Aquarium, Conservation and Zoo PlannersNACZ Travel Planners Only
07:45 AM-08:45 AMBusiness to Business Networking: Destinations, Operators and Suppliers Destinations, Operators and Suppliers Only
09:00 AM-10:30 AMMorning Signature Plenary: Erik Peterson - The Seven Revolutions: Global Trends to 2025All Attendees
10:30 AM-11:00 AMMorning "Fair Trade" Coffee BreakAll Attendees
11:00 AM-12:30 PMConcurrent Educational SessionsAll Attendees
 Super Hosts: Developing institutional ambassadorsAll Attendees
 Press Power: Using the media to your advantageAll Attendees
 Ship Charters & Cruises: Bottom line risks, responsibilities and rewardsAll Attendees
 The Current State of World Affairs: Q&A with this Morning's Plenary Erik Peterson All Attendees
11:00 AM-12:30 PMOnline Marketing Forum: Part 1: Social Networking & Search Engines: The new basics of Web 2.0All Attendees
12:15 PM-01:30 PMETC International Bazaar: Deli Lunch Pickup (Ticketed) All Attendees
01:00 PM-02:00 PMLuncheon Plenary - Small Ship Travel: CEOs share insights on hot trends and emerging opportunitiesAll Attendees
02:00 PM-04:00 PMETC International Bazaar: Business to Business Networking, Silent Auction, Culinary Demonstration with Executive Israeli Chef Itzik Mizrachi, and Rum Sampling with Lecturer Franklin KnightAll Attendees
04:15 PM-05:45 PMConcurrent Educational SessionsAll Attendees
 Legendary Lecturers: Finding, preparing and supporting themAll Attendees
 Among Women: New programming and co-partnering success storyAll Attendees
 Selling & Sharing Ships: Essential guidelines for marketing, branding and programmingAll Attendees
04:15 PM-05:45 PMOnline Marketing Forum: Part 2: Pushing Web 2.0 to the Limit: Making virtual marketing work for youAll Attendees
05:45 PM-07:30 PMCommunity Gala: Walking Through Mexico - A regional culinary experience!All Attendees
08:00 PM-09:30 PMETC Partner Hosted Hospitality Rooms & Private Invitational Dinners: Hotel & Independent Venues (Buses depart no earlier than 8:00 pm)By Invitation Only
08:00 PM-09:30 PMTaste of Baltimore: Dine Around (no host) BACVA concierge desk will be situated in lobby to assist with restaurant selectionsAll Attendees
Thursday, February 07:
07:45 AM-08:45 AMBreakfast RoundtablesAll Attendees
 Parent Power Tools: Will baby change doing business?All Attendees
 Doing Programs On Your Own: Liability and marketing tradeoffsAll Attendees
 A Passion for Art: What's new in Eastern and Western European museumsAll Attendees
09:00 AM-10:15 AMConcurrent Educational SessionsAll Attendees
 Direct Marketing: On a shoestringAll Attendees
 Emergency Response Planning: What if the unthinkable happens?All Attendees
 Photography on Tour: Digital tips and techniquesAll Attendees
 Blogging for Business: Best practicesAll Attendees
10:15 AM-11:30 AMETC International Bazaar: Brunch in the Bazaar and Business to Business Networking, Wine Tasting with Meghan Dotter, Wines of Chile - Silent Charity Auction bids close at 11:00 am sharpAll Attendees
11:30 AM-03:00 PMInternational Bazaar BreakdownAll Attendees
11:30 AM-12:30 PMMorning Signature Plenary: Pablo Corral - Photography As Dialogue: A Testimony of Travel EncountersAll Attendees
12:45 PM-02:00 PMConcurrent Educational SessionsAll Attendees
 Place Vs. Experience: The language that inspires tripsAll Attendees
 Beyond the U.S. State Department: State-of-the-art risk assessment, traveler communication, and proactive legal/insurance mitigation strategiesAll Attendees
 Sharing Tips: Traveling to emerging destinationsAll Attendees
 Innovating for Success: Evolving new programs and different price points that attract younger travelersAll Attendees
02:00 PM-03:00 PMClosing Signature Plenary - Alan Rosenspan - Confessions of a Control Freak: Practical Ideas on how to break the rules and to improve direct mail responses - immediately!All Attendees
02:00 PM-03:00 PMETC Closing LuncheonAll Attendees
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